Frequently Asked Questions

Get answers to common questions about Refill Classic 3 Weeks.

Most refills take 30–45 minutes depending on lash retention and technician speed. Clients with heavier shedding may require closer to 60 minutes. We assess each eye and prioritize comfort, discussing any adjustments before starting.

Yes — minor style adjustments like length or curl can be accommodated during your three-week refill if healthy lashes remain. Significant changes may require a partial or full re-set; your technician will advise based on retention and lash health.

When applied and removed correctly, refills do not harm natural lashes. Our technicians use gentle isolation and premium adhesives to prevent stress. Proper aftercare and staggered refill timing help maintain lash integrity and reduce risk of breakage or premature shedding.

Arrive with clean, makeup-free eyes and avoid oil-based products 24 hours prior. Bring any allergy notes or prior technician details. Avoid caffeine for steadier appointments and expect to relax lying back during the refill for best results.

Please arrive with no mascara or eye makeup. Mascara interferes with adhesive bonding and makes accurate assessment impossible. If makeup remains, an extra cleansing fee or added time may be required to ensure a safe, long-lasting refill application.

Avoid water, steam, and heavy sweating for 24 hours. Use oil-free cleansers, brush lashes daily with a spoolie, and skip oil-based makeup removers. Schedule regular refills and contact us if irritation or unusual shedding occurs.